Author name: Joe Chick

Dr Joe Chick is a Research Fellow on the ESRC-funded project An Institutional History of Internal Communication in the UK. His current research is on the rise of large organisations since the late nineteenth century, focussing on the discourse and practice of employer communication with employees. With a background as a historian, he is interested in long-term trends in social history from the medieval era to the present day. His first monograph 'Urban Society and Monastic Lordship in Reading, 1350-1600' was published with Boydell & Brewer in 2022.

Research Update (August 2024)

July has been a productive month for the History of Internal Communication project, with significant steps in both practitioner engagement and academic contributions. As the project progresses, its efforts are increasingly becoming central to both the academic community and practical applications within the field of internal communication. Engaging Practitioners One of the month’s highlights was […]

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Never Knowingly Uncontrolled: Managing a Workforce of Partners at John Lewis – Source of the Month (July 2024)

The John Lewis Partnership today is iconic for its distinctive business model: a partnership that is both owned and operated by its employees. However, this was not always the case. The transformation into this distinctive structure was initiated by John Spedan Lewis, the son of the founder. In stark contrast, the senior John Lewis had

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Research Update (July 2024)

June has been a busy month for the History of Internal Communication project, marked by significant engagements and valuable interactions with both internal communication practitioners and academics. Engaging with Professional and Academic Audiences The team’s participation in the Institute of Internal Communication festival at Tewinbury Farm near Welwyn Garden City was the highlight of the

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Channelling the Vibe: BBC Internal Communication in the TV Era – Source of the Month (June 2024)

Last month’s blog post explored the behind-the-scenes strategy of internal communication at the BBC through its archive of minutes and memos. The story went from the inception of the BBC’s first magazine in 1928 up to its first reader questionnaire of 1959. This month’s blog post continues this story up to the present day. The

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Research Update (June 2024)

May has been a busy month for the History of Internal Communication project, with some fantastic practitioner engagement opportunities and extensive archival work. May’s research update looks at the progress made in sharing insights and encouraging practitioner discussions around the evolution of internal communication within organisations. Engaging with Practitioners The major highlight of May was

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Ariel Reconnaissance: Uncovering the Origins of the BBC’s Internal Communication – Source of the Month (May 2024)

In our eighteen months of study, no archive has rivalled the BBC’s behind-the-scenes insights into internal communication strategy. Spanning 1927 to 1989, its archive holds a collection of minutes and memos that tell a story of how the initiation of a magazine in 1927 evolved into a major organisational operation. An almost continuous run from

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Research Update (May 2024)

April was a productive month for the History of Internal Communication project which spoke to practitioners at a webinar, launched a timeline resource, celebrated the 500th listener on their podcast, and commemorated significant historical events. April’s research update looks at the progress made on this project. Engagement with practitioners This April, the History of Internal

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Boots on the Ground: Employee Welfare and the Five-Day Week – Source of the Month (April 2024)

Today is the ninetieth anniversary of an important step in employee welfare. On 30 April 1934, Boots Pure Drug Company Limited began an experiment with having a five-day working week. The interwar period was an important time in the evolution of industrial welfare. Emerging from the aftermath of the First World War, figures in the

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Research Update (April 2024)

March was a milestone month for the History of Internal Communication project. The Institute of Internal Communication reached its seventy-fifth anniversary on 12 March, offering the perfect opportunity to share our findings. Institute of Internal Communication Anniversary To mark the anniversary, we produced a narrative history of internal communication as a series of blog posts.

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Chapter 5 of the History of Internal Communication (1878 to 2024): The Digital Era and the Journey into the Future

Across this week, we have explored the major chapters in the history of internal communication. The final chapter, which we are still watching unfold today, has seen digital technology revolutionise the way that we communicate. Although the origins of digital technology are much earlier, the 1990s is the decade in which it began to have

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