John Lewis Partnership

Research Update (May 2024)

April was a productive month for the History of Internal Communication project which spoke to practitioners at a webinar, launched a timeline resource, celebrated the 500th listener on their podcast, and commemorated significant historical events. April’s research update looks at the progress made on this project. Engagement with practitioners This April, the History of Internal …

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Boots on the Ground: Employee Welfare and the Five-Day Week – Source of the Month (April 2024)

Today is the ninetieth anniversary of an important step in employee welfare. On 30 April 1934, Boots Pure Drug Company Limited began an experiment with having a five-day working week. The interwar period was an important time in the evolution of industrial welfare. Emerging from the aftermath of the First World War, figures in the …

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Chapter 3 of the History of Internal Communication (1878 to 2024): The Second World War and its Aftermath

Yesterday, we explored how magazines spread in the interwar years. With the Second World War, internal communication underwent significant transformations. The war itself led to backward steps in relation to the communication channels that had developed in the interwar years. Most notably, shortages of paper meant that many publications became slimmed down. Interestingly, internal communication …

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Research Update (March 2024)

February saw an important new step for the History of Internal Communication project, as it completed its transfer to Northumbria University with Research Fellow Joe Chick joining Michael Heller at the new university. The team had its first visit to the London campus of Northumbria University near Liverpool Street where we enjoyed a welcoming introduction …

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Counsel Culture: The Origins of John Lewis’ Iconic Staff Consultation Practices – Source of the Month (February 2024)

The journey of The Gazette (the company newspaper of John Lewis) mirrors today’s challenges in internal communication and workplace culture. This blog post explores The Gazette’s story and how it highlights the timeless challenge that workplace cultures cannot be changed overnight. Instead, they require a gradual process of institutionalisation. In the digital age, the evolution …

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Research Update (February 2024)

Rhetorical History and Corporate Social Responsibility The new year has got off to a great start for the History of Internal Communication project. A year of research in the archives bore fruit this month. Having discovered so much about the history of internal communication, January gave us an opportunity to write about our findings. We …

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Research Update (December 2023)

Collaboration with Partners November was a busy month for the ‘An Institutional History of Internal Communication in the UK’ project. The highlight of the month was our attendance at simplyEXP, an event organised by our project partners simplycommunicate. Beyond the archival research, gatherings such as this provide a unique opportunity to connect with current practitioners. …

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Research Update (November 2023)

The Project’s First Anniversary With October marking the first anniversary of the History of Internal Communication project, this is the perfect moment to reflect on the progress we’ve made in unearthing the fascinating evolution of internal communication practices. Over the past year, we’ve traced a story that begins with early company magazines and moves into …

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