Industrial Welfare Society

Deinstitutionalization and Reinstitutionalization: The Emergence of Internal Communication in the 1960s and 1970s – Source of the Month (April 2025)

How are institutions able to change? If institutional structures which create recursive and taken for granted social structures – from dining to families to society to politics to working and way beyond – are so embedded in our social behaviour, how are we able to alter them? If we are trapped, as DiMaggio and Powell […]

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Research Update (March 2025)

Academic outputs February was a very successful month for the project in terms of academic outputs. We had submitted two papers to major 4* global academic journals and were given a revise and resubmission (R&R) for both of these. For non-academic colleagues, this means that we have been asked to make revisions to the articles

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Chapter 4 of the History of Internal Communication (1878 to 2024): Communication Developments in the Pre-Digital Age

Yesterday, we explored how the Second World War drew attention to the importance of communication. After the war, internal communication underwent a series of significant transformations. One of these was an explosion in company magazines and readership.  From an estimated 350 magazines in Britain in 1938 company magazines expanded to 1,000 in 1950, 1,500 in

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Chapter 2 of the History of Internal Communication (1878 to 2024): Communication in the First World War

Yesterday’s post looked at the origins of the company magazine in the late nineteenth century. The First World War marked a significant turning point in the history of internal communication within organisations. The war itself was a stimulus for some companies to begin a magazine, a notable example being Boots, which used its Comrades in

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The Evolution of Workplace Psychology: From Conformity to Inclusivity – Source of the Month (October 2023)

In today’s world, diversity and inclusion are values that many organizations proclaim to have at the forefront of their agenda. Creating environments in which employees from all backgrounds feel valued and respected is often stated as a priority. The journey towards this focus on inclusivity is rooted in the historical evolution of workplace psychology. A

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It’s Working a Tweet: Has Technology Improved Internal Communication?– Source of the Month (May 2023)

The way we communicate with each other has changed dramatically over the years. The latest game-changer in the world of internal communication has been social media. With the sudden shift to remote working during the COVID-19 pandemic, the adoption of social media as a means of communication has accelerated. But this change has been more

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Finding Our Voice: Where Did The Concept of Employee Voice Come From? – Source of the Month (April 2023)

‘Employee voice’ is seen as a vital part of modern internal comms. The CIPD’s factsheet says it brings mutual benefits to employers and employees. For employers, it helps to build trust and can lead to engagement, innovation, productivity, and organizational commitment. For employees, it creates a sense of value, job satisfaction, influence, and development opportunities.

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Research Update (April 2023)

Engagement with Internal Comms Practitioners and Archivists One of our project’s main objectives is to engage with internal communication professionals and archivists, and this month we were able to work with both groups. We collaborated with our partners the Institute of Internal Communication (IoIC) to conduct a survey of its members. We were thrilled to

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The Grapevine and the Seeds of Internal Communications – Source of the Month (March 2023)

In today’s society, the spread of misinformation has become a major concern, particularly with the rise of social media, which has grown into a powerful channel of communication with very little regulation. However, this issue of misinformation is not new, and it has been a concern for firms throughout the last century. Before social media,

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A Brief History of Team: The Rise of the Briefing Group in Internal Communication – Source of the Month (February 2023)

Many routines in our everyday lives we do without thinking. If you are involved with management or communication in a large organization, then team meetings are one of those routines. People are rarely trained in how to do a team meeting. Managers take it for granted that this is how information is conveyed to their

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