The Story of Internal Communication (IC) in the UK

Navigate through the chapters below to discover the 19th century origins of company magazines, the changes in communication wrought by two world wars, and the current transformations in the digital age of intranets and online meetings

John Lewis Partnership's company magazine The Gazette from July 2009, which focused on the partnership's archives. Credit: John Lewis Partnership archives.

Chapter 1: The Origins of IC

Read about the early days of IC practices in the 19th century

Chapter 2: The Rise of the Company Magazine

Learn more about how World War One changed communication within companies

Chapter 3: The Spread of Communication

Discover how communication practices expanded in the aftermath of World War Two

Chapter 4: The Professionalisation of IC

Explore how IC professionalised and found new ways to speak to employees

Chapter 5: The Digital Revolution and Beyond

Find out how the internet reconfigured IC and the challenges for the future